I am developing a practical and effective toolkit for resident engagement with retrofit to help ensure clear communication, smooth collaboration, and meaningful engagement throughout the retrofit journey.
I work to build trust, foster understanding, and empower residents, ensuring that their voices are heard and their needs are met. My ultimate aim is to contribute to a seamless and inclusive engagement strategy that aligns with Energiesprong UK and Transform-ER's mission of revolutionising housing retrofit.
I have a dynamic background in social housing, with experience in strategic engagement, stakeholder relations, and improving communities. My career has been dedicated to improving user experiences, enhancing service delivery, and developing impactful solutions that benefit both individuals and the wider community.
Having worked in social housing across Scotland and England, I have developed a deep understanding of diverse community needs, successfully fostering meaningful relationships and ensuring that solutions remain people-centric and results-driven.
Rather than a single achievement, I take pride in the cumulative impact of my work—whether it's improving engagement processes, developing inclusive strategies, or strengthening collaboration within groups/communties.
At Energiesprong UK, I bring this same passion and commitment—helping to shape a resident-first approach to sustainable retrofit projects that transform both homes and lives.
